Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment has been received and verified.

Orders placed on weekends or public holidays will be processed on the next working day.

UK Shipping

We currently offer UK shipping through trusted courier and postal services.

Estimated delivery times:

Standard Shipping: 2–4 business days
Express Shipping: 1–2 business days

Delivery times are estimates only and may vary due to courier delays or high-demand periods.

International Shipping

Customers ordering from outside the United Kingdom are responsible for ensuring products comply with local laws and import regulations within their country.

VitaCore BioLabs is not responsible for customs delays, import duties, taxes, seized shipments, or rejected imports once parcels have been dispatched.

Delivery estimates for international shipping are approximate and may vary depending on customs processing within the destination country.

Tracking

Tracking information will be provided where available once an order has been dispatched.

Incorrect Shipping Information

Customers are responsible for ensuring shipping details are accurate at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us within 48 hours of delivery or expected delivery date.

Where appropriate, we may investigate with the courier and offer a replacement or refund at our discretion.

Delays

While we aim to dispatch all orders promptly, we cannot guarantee delivery dates and are not responsible for courier-related delays outside our control.